Refund and Returns Policy

Husneandaaz par shopping karne ka shukriya. Hum chahte hain ke aap apni pasand ke unstitched suits, lawn, linen aur embroidered fabrics khareedte waqt pur-aitemad mehsoos karein.

Is page par aap hamari return, exchange aur refund policy ke bare mein maloomat hasil kar sakte hain. Order place karne se pehle meherbani karke is policy ko ghour se parh lein.

1. Return Policy

Unstitched suits aur fabric ke orders mein return ki request product ki condition aur maslay ki noiyat ke mutabiq review ki jayegi.

Agar aapko ghalat product receive ho, fabric damaged ho ya order mein koi wazeh masla ho, to parcel receive karne ke 48 ghanton ke andar hum se rabta karein. Apne order number aur product ki clear pictures bhi bhejein.

Return ki request review karne ke baad aapko aglay steps aur available solution ke bare mein bataya jayega. Return ki approval se pehle product wapas na bhejein.

2. Kin Surat-e-Haal Mein Return Request Ki Ja Sakti Hai?

Return ya complaint ki request in surat-e-haal mein review ki ja sakti hai:

• Aapko aapke order se mukhtalif product receive hua ho.
• Fabric receive karte waqt damaged ya defective ho.
• Parcel mein koi item missing ho.
• Product mein koi aur wazeh masla ho jo order ki details se match na karta ho.

Har request ki tasdeeq order details aur share ki gayi pictures ki bunyaad par ki jayegi.

3. Kin Products Par Return Apply Nahi Ho Sakta?

Kapray ke rang aur appearance mein screen settings, lighting aur photography ki wajah se halka farq nazar aa sakta hai. Sirf is qisam ka mamooli farq return ki approval ki guarantee nahi hai.

Agar product aapki personal pasand ke mutabiq na ho, ya aap order receive karne ke baad apna irada badal dein, to return ya exchange ki availability hamari confirmed policy aur applicable consumer laws ke mutabiq hogi.

Fabric ko cut, stitch, wash ya alter karne ke baad return request review karna mushkil ho sakta hai. Is liye product check karne se pehle us par koi kaam na karein.

4. Exchange Policy

Agar aapko ghalat ya damaged item receive hua hai, to hum se rabta karein. Verification ke baad product exchange ya kisi doosray munasib hal ki availability ke bare mein aapko bataya jayega.

Exchange product ki availability aur request ki approval par depend karega. Har request par exchange ki guarantee nahi di ja sakti.

5. Refund Policy

Refund sirf review aur approval ke baad process kiya jayega. Refund ka tareeqa payment method, order ki surat-e-haal aur applicable policy ke mutabiq confirm kiya jayega.

Agar refund approve ho jata hai, to processing aur amount receive hone ka waqt payment provider ya bank ke mutabiq mukhtalif ho sakta hai.

Agar aapko refund ke bare mein maloomat chahiye, to apna order number share karke WhatsApp par hum se rabta karein.

6. Return Delivery Charges

Return ya exchange ke delivery charges ka faisla complaint ki noiyat aur applicable policy ke mutabiq kiya jayega. Ghalat ya damaged product ki surat mein hum se rabta karein taake aapko sahi procedure bataya ja sake.

7. Return Ya Refund Request Kaise Karein?

Apni request bhejne ke liye yeh steps follow karein:

• Apna order number tayyar rakhein.
• Product ke maslay ki clear pictures lein.
• Parcel receive karne ke 48 ghanton ke andar hum se rabta karein.
• Hamari team ki rehnumai ka intezar karein aur approval ke baghair parcel wapas na bhejein.

8. Order Aur Delivery Se Mutalliq Sawalat

Husneandaaz Pakistan bhar mein standard delivery ke liye aam tor par 5 se 7 din ka waqt rakhta hai. Courier aur location ki wajah se delivery mein farq aa sakta hai.

Agar aapko apne order, delivery, return ya refund ke hawale se koi sawal ho, to hamari team se rabta karein. Hum aapki rehnumai karne ki koshish karenge.

9. Policy Mein Tabdeeli

Husneandaaz zaroorat ke mutabiq apni Refund and Returns Policy update kar sakta hai. Latest policy isi page par available hogi.

Hamara maqsad apne customers ko wazeh maloomat aur behtar shopping experience dena hai.